FAQ Category: Claims

What should I do in case of a medical emergency abroad?

Contact local emergency services at once. Then contact us on 800 – WATANIA (9282642)
for advice on obtaining medical care and arranging payment. Keep records of all medical expenses and communications for your claim.

How can I keep track of my claim?

Our claim handlers will review your claim at regular intervals and contact you when necessary.

Who will deal with my claim?

Your claim will be allocated to one of our claims handling teams.

Can reimbursement claims be settled in cash or by cheque?

No, settlement by cash or cheque is not available.

How quickly do you settle claims?

We settle claims as quickly as possible.

How do I submit a claim?

Our claims process is streamlined and simple. To submit a claim, you need to provide the required information by: