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Client Relationship Manager - Individual Life Takaful

Watania Takaful Family PJSC
More about the Job

As a Client Relationship Manager, you will play a crucial role in helping our clients safeguard their future by providing them with tailored Takaful Life Insurance solutions and exceptional customer service.


Role
Engage with potential customers to understand Takaful Life Insurance needs and offer suitable coverage options.
Conduct thorough assessments of clients' existing policies and identify any gaps in coverage.
Educate clients on the benefits and features of our Takaful Life Insurance products.
Build and maintain strong relationships with clients to ensure their ongoing satisfaction and loyalty.
Collaborate with your supervisors to achieve sales targets and organizational goals.
Background & Skills
Previous experience in local UAE direct sales is required.
Excellent communication and interpersonal skills to engage and build relationships with clients.
Strong sales acumen with a proven track record of meeting or exceeding targets.
Self-motivated and results-oriented with the ability to work independently and as part of a team.
Professional demeanor, integrity, and a commitment to providing exceptional customer service.
Owning a car and driver’s license are a plus.
Only locally available candidates can apply.
Opportunity
Competitive compensation package, including a base salary and attractive commission structure.
Comprehensive training program to equip you with the knowledge and skills needed to excel.
Opportunity for career growth and advancement within a fast-paced and expanding organization.
Supportive & collaborative work environment with a focus on teamwork and professional development.
An extensive portfolio of Takaful products to offer clients.
Apply Now
Department: UNDERWRITING

Analyst - Underwriting and Servicing

Job Description: As an Analyst, you will play a crucial role in helping our clients with all their service requests and resolving their queries relating to products and assist in client retention. Additionally, you will provide support to business through co-ordination, MIS reporting, system related tasks and archiving.

Job Role
Background & Skills
Lifestyle Benefits :
Process all requests within the TAT. Process surrenders and refund requests within the TAT and as per guidelines. Backup for internal department as per need. Co-ordination with internal stakeholders and close issues. Processing alterations.
MIS reporting to stakeholders and update daily trackers. Ensure the MIS is delivered to the management and Distributors as per business requirements. Co-ordinate system updates and UAT completion.
Coordination with clients. Resolving client inquiries within TAT of 1-2 working days. Receipt posting and communication with clients. Channel support and client retention.
Healthcare Benefits :
World check screening for all policies for any refund request and new business and liaises with compliance team according to WC requirements. Screening / WC for all surrenders and cancellation cases.
Scanning full set of documents and service requests and archiving it according to date and channel. Updating the daily tracker as an easy reference for all cases.
Lifestyle Benefits :
Previous experience in Takaful/Insurance.
Excellent communication and interpersonal skills to engage and build relationships with clients.
Self-motivated and results-oriented with the ability to work independently and as part of a team.
Healthcare Benefits :
Professional demeanor, integrity, and a commitment to providing exceptional customer service.
Owning a car and driver’s license are a plus.
Apply Now
Department: IT

Assistant Manager - IT Business Solutions

Job Description: Implement and support Information Technology initiatives pertaining to Insurance Departments, to assist integration of company’s internal processes and business requirements to improve cost effectiveness, service quality, and business development.

Job Role
Background & Skills
Lifestyle Benefits :
Support the functionalities of IT Application division pertaining to Insurance Domain
Ensure IT initiatives, products and IT related application projects are implemented
Ensure Application Administration and User Support
Healthcare Benefits :
Support end-user services including Service desk and technical support services
Provide creative input in evaluating solutions
Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system functionality
Lifestyle Benefits :
Bachelor’s degree in computer Sciences or equivalent
Good knowledge of the General and Medical insurance industry and the statutory financial regulations applicable
Good understanding of IT practices, procedures, concepts and principles, especially those related to security and customer satisfaction
Proven working experience in building and maintaining Insurance solution systems
Thorough understanding of the latest technologies
Healthcare Benefits :
Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
Strong IT Technical knowledge especially in Oracle, Sql Server, Windows server etc.
Knowledge of a BI tool Tableau or OBIEE will be an added advantage
Good MS Office tools skills
Apply Now
Department: Sales & Marketing

Business Development - Insurance Specialist

Job Description: Implement and maintain information technology initiatives pertaining to Life Takaful Department, to assist in the integration of the company’s internal processes and business requirements to improve cost effectiveness, service quality, and business development.

Job Role
Background & Skills
Lifestyle Benefits :
Source and acquire new customers and sell products for Individual life as per the target
Ensure collection of renewal contributions and business retention to match business & persistency targets
Adhere to Noor Takaful Individual Life DST sales process
Healthcare Benefits :
Comply with legal, regulatory, financial, and operational requirements in all areas of responsibility
Provide KYC for the clients as per the guidelines
Lifestyle Benefits :
Bachelor’s degree is required
Relevant industry experience with at least 2 years in front-line sales of Life Insurance products
Additional certification, CII / CISI / LOMA is recommended
Healthcare Benefits :
High Motivation, Energy, Winning Mindset, Optimism & Tenacity
Communication skills
Customer Service, Referral & Relationship Building
Apply Now
Department: Information Technology

Assistant Manager - IT Business Solutions (Life Systems)

Job Description: Implement and maintain information technology initiatives pertaining to Life Takaful Department, to assist in the integration of the company’s internal processes and business requirements to improve cost effectiveness, service quality, and business development.

Job Role
Background & Skills
Lifestyle Benefits :
Lead the functionalities of IT Application division pertaining to Life Takaful Domain
Ensure IT initiatives, products and IT related application projects are implemented
Manage Database Administration and monitor the performance of the servers regularly
Ensure Application Administration and User Support
Ensure Backup Policy & Crisis Management are managed as per standards
Healthcare Benefits :
Assist in preparation of preventive maintenance plans.
Support end-user services including Service desk and technical support services.
Provide creative inputs in evaluating solutions
Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system functionality
Lifestyle Benefits :
Bachelor’s degree in computer Sciences or equivalent
Additional certification, ALMI and Certification in Life Takaful Domain is an added advantage
Strong IT Technical knowledge especially in Oracle, Sql Server, Windows server etc.
Good knowledge of the Life Takaful industry and the statutory financial regulations applicable
Good understanding of IT practices, procedures, concepts and principals, especially those related to security and customer satisfaction
Healthcare Benefits :
Proven working experience in building and maintaining Insurance solution systems
Thorough understanding of the latest technologies
Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
Good MS office skills
Apply Now

Thank you for your interest. There are no open vacancies currently, however, we are always looking for talented professionals so please check back in the future.

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